PLEASE READ THIS STATEMENT CAREFULLY TO UNDERSTAND HOW CORElation Studio COLLECTS, USES, AND PROTECTS YOUR PERSONAL INFORMATION IN ACCORDANCE WITH ALBERTA'S PRIVACY LAWS.

What Personal Information Do We Collect?

We may collect the following types of personal information when you interact with us:

  • Your name

  • Mailing address

  • Email address(es)

  • Telephone number(s)

  • Date of birth (when necessary and appropriate)

  • Relevant medical information or health history necessary for the safe and effective design of personalised Pilates workouts.

How Is Your Information Collected?

We collect personal information directly from you when you voluntarily provide it. This may happen when you:

  • Contact us about our programs or services

  • Register as a client, supporter, or volunteer

  • Complete health intake or consent forms

  • Send or request information

  • Sign a petition or participate in events

We may also collect your information from third parties, but only if you have provided consent for them to share it with us.

Use of Your Information

We use your information only for the purposes for which it was collected, such as:

  • Communicating with you

  • Providing updates or responding to inquiries

  • Designing and delivering safe, individualised Pilates programs based on your health needs and goals

  • Processing your involvement with our services

  • Fulfilling other organisational purposes permitted under Alberta’s Personal Information Protection Act (PIPA)

Confidentiality & Third-Party Links

We are not responsible for the privacy practices of external websites not managed by CORElation Studio, including those that may be linked from our own website. We encourage you to review the privacy policies of any third-party websites you visit.

Safeguarding Your Information

We take reasonable security measures to protect your personal information from unauthorised access, collection, use, disclosure, or disposal.

Making a complaint

If you have concerns about how your personal information has been handled, you may contact us at pilates@corelationstudio.com. Please include detailed information about your situation. We will investigate whether appropriate procedures were followed and respond within 15 business days, although complex cases may take longer.

If you remain unsatisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta:
https://www.oipc.ab.ca
Phone: 780-422-6860
Toll-free: 1-888-878-4044

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